Technical Support

WordPress Support

It is hard to run a business and stay on top of the needs of your website. With Absolute 0 it is easy. If you ever come across and issue with any of our services or are just having technical difficult in regards to your site, as a part of your service plan you have built in hours to satisfy your technical support needs. All Absolute 0 employees are proficient in WordPress and will take the time to step by step walk you through it. Or fix it for you and let you know when it is taken care of.

 

Remote Access Support

Getting technical support over the phone can be frustrating and time consuming, especially for those that might view themselves as “technically challenged”. We have the ability to safely and securely access your computer remotely, identify the issues and offer a solution.

If you are interested in Remote Access Fee Based Support, please Contact Us

Remote Access Fees

* *First 30 minutes: $75.00

* $50.00/ 15 minutes beyond

*It has been our experience that most issues can be taken care of within a 30 minute time frame.

Although we maintain best efforts to address your support issues as quickly as possible, immediate support may not always be available. Please note that due to the nature of remote support, clients must provide and authorize payment by Visa, MasterCard, American Express or ACH Direct Debit prior to support services.

 

Trello

When you become a client with Absolute 0 there are no missed phone calls or unreceived emails. As an initiative to keep in touch with our clients both in and outside of office hours we use Trello. Trello is a collaboration tool that organizes projects into boards. In one glance, Trello tells you what we are working on, who’s working on what, and where something is in a process. Trello allows you the ability to connect with us both in the office as well as on the go with the Trello App (which is available for ISO and Android).

One of the many advantages to Trello is that you are able to set up you own personal boards. Which is a great place to start when it comes to staying on top of personal organization. We believe this puts our service among the best for web developers in our area as it never leave you guessing as to when your project will be finished.

Absolute 0 Internet Studios has been serving Northeast Ohio as a commercial web hosting and design company since 1998. In that time we have provided our clients with exceptional websites, technical support and technical solutions. When considering the addition of a website to your business portfolio it is important to choose the right developer for the job and since your here, you're already off to a great start.

Technical Support

by | Jun 8, 2017 |

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Contact Information

Phone: 330.721.4600

Address: 335 North Court St.
Suite 100
Medina, Ohio
44256

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